FAQs - Analog Legends

FAQ's

Welcome to the frequenly asked questions section for Analog Legends. Here you will find answers to the most commonly asked questions. We always suggest browsing thru to be sure your question is not easily answered by this guide. If you need further support feel free to submit a support on the Support Page.

Frequently Asked Questions

Where is my license code?

License codes for all plugin purchase are sent automatically at the time of purchase from us here at Analog Legends in an email titled "License Code for.." within you will find the license code to activate your product. If you do not see it off the bat try browsing your spam or promo folders within your email as sometimes it gets erroneously placed there.

How will i receive my download links?

Download links are provided within the site and also within your account as well as emailed automatically at the time of purchase instantly.

Corrupted Zip or Error During extraction of zip file on mac?

WE RECOMMENED ALL MAC USERS USE KEKA FOR FILE EXTRACTION. ITS FREE HIGHLY REGARDED AND WORKS PERFECT WITH SPLIT ZIP FILES https://www.keka.io/en/ Safari corrupted ZIP downloads often stem from automatic unpacking of incomplete files or network issues. Fix this by disabling automatic file opening, right-clicking to download, or using an alternative browser. Key solutions include clearing cache, verifying storage space, and ensuring the download saves to local storage rather than iCloud Drive. YouTube +4 Primary Solutions for Safari Zip Issues Disable "Open Safe Files" (Most Common Fix): Safari often tries to open zip files before they are fully downloaded. Go to Safari > Settings (or Preferences) > General, and uncheck "Open "safe" files after downloading". Use "Download Linked File As": Instead of clicking, hold the Option key and click a link, or right-click and choose "Download Linked File As...". This often prevents corruption. Change Download Location: Ensure downloads are saving to a local folder rather than iCloud Drive. Go to Settings > General > Downloads and select a local location. Clear Website Data/Private Browsing: Open a Private Window (Shift-Command-N) to download, or go to Settings > Privacy > Manage Website Data to remove cache for the specific site. Use Alternative Software: If using the built-in macOS Archive Utility causes truncation for large files, use a third-party tool to decompress, or use the Terminal command d2 -xk. YouTube +5 Steps if File is Already Corrupted Delete and Redownload: Sometimes a simple retry works if the issue was a temporary network drop. Check Free Space: Ensure your Mac/iPhone has enough storage to complete the download, as full drives cause corrupted files. Use Another Browser: Try Google Chrome or Firefox to determine if the issue is exclusively with Safari settings. Apple Support Community +4 iPhone/iPad Specific Fixes Clear Safari Data: Go to Settings > Safari > Clear History and Website Data. Restart/Force Quit: Force close Safari and restart the device.

I'm having an error extracting a large zip download, how to fix this?

Web browsers dont handle large zip file downloads particularly well some better than others. If the connection crops even for a millisecond the browser mistakenly thinks the download is complete. Leaving an incomplete and unable to extract zip file. The best solution is to clear your cache, shift+delete the broken zip and re-download to a different location with a different browser.

An instrument plug-in is asking for an .hr1 file at launch, how do i fix this?

Well titan for example you need to click "Choose Sample Folder" and NOT "Install Samples" for instance with titan you need to extract the TitanLibrary.zip to your desired location. Then when you launch click "Choose Sample Folder" and locate where you extracted the TitanLibrary.zip to and click (single click) the Samples folder within and clicking Select folder. It will then ask you to close your daw and relaunch. You can then activate your license and begin to use your product.

I clicked "Install Samples" button on titan and now it is not letting me select the sample folder?

You can delete the folder that titan creates on first launch with application support etc and it will act like it was never opened so you can start over.

Do you guys offer NFR (Not For Resale) review copies to producers and channels?

Yes we do. Simply send us an email over to [email protected] with links to where you would be adding the video reviews etc and we will get back to you :)

How can i join the team, I really dig what you guys are doing!

We are always looking for motivated and driven individuals to be a part of the squad. We have our hands in alot of things so there are many opportunities. Send us an email anytime to [email protected] and we will look at it im sure :)

Do you offer products and packs from other companies or producers, expansions perhaps for AL products?

We will be beginning to be receptive to having external producer and engineer made expansions for current Analog Legends products available in the store. Shoot us an email if youre interested.

I need some help, no seriously...

The best and most organize way to receive support is ALWAYS by submitting a support ticket here https://analoglegends.com/support/ we are very prompt and its rare that a ticket goes without a response within 12 hours. Its usually more like 1.

How do i receive updates to my analog legends products?

This is on of the many reasons we suggest all users create an account on the site. Any updates will instantly be available in downloads in my account.

How will i know if there is a product update?

This is why we suggest all users subscribe to web notifications as when a new update is released you will receive a notification when it is available. As well as any sales and new product news.

Why should i subscribe for notifications in the popup?

Subscribing to web notifications will give you instant alerts when a plugin update is released, as well as when discounts and new product notifications. Plus its cool.

Titan Specific Questions

I have purchased Titan now what?

MAC INSTALL INSTRUCTIONS 1. Extract the multi-part "Titan Library.zip.001" with Keka (it will automatically extract the other parts of the multi-part zip .002-.008) You can get Keka free here https://www.techspot.com/downloads/6905-keka-for-mac.html 2. Place the resulting "Titan Library" folder where you desire it to be long term (external drive etc) and make note 3. In the MAC folder within TitanVSTiAUAAXv107, Mount the "Titan Full Installer.dmg" 4. Run "1. Install Titan Plugins.pkg" installer. Do not change install path. IMPORTANT YOU RUN THIS BEFORE The Library Locator! 5. Run "2. "Locate Titan Library.app" and it will ask you where the "Titan Library" folder is that you extracted in step one. Navigate to Titan Library and select. You will get a success message that the library has been linked to titan. 6. Launch your daw of preference and load Titan 7. Enter the license code you received at the time of purchase titled "License Code for Titan" paste into the input box and click submit. You will see a brief success message and the license overlay will disappear. 8. Close and reopen the plugin. 9. Enjoy! MAC INSTALL/SETUP VIDEO https://www.youtube.com/watch?v=U-Ub2jSigRI ---------- WINDOWS INSTALL INSTRUCTIONS 1. Extract the multi-part "Titan Library.zip.001" with winter/7zip or desired program (it will automatically extract the other parts of the multi-part zip .002-.008) 2. Place the resulting "Titan Library" folder where you desire it to be long term (external drive etc) and make note 3. In the PC folder within TitanVSTAUAAXv107, Run the "TitanVSTAAXv107.exe" do not change the locations during install process 4. Launch your daw of preference and load Titan 5. It will prompt asking for the location of samples folder. Click "Choose Sample Folder" and navigate to the location you extracted and placed the Titan Library to. Select the "Samples" folder with the Titan Library and click select. 6. The plugin will tell you then to close and re-launch the plugin. So do so. 7. Launch titan again in your daw and the license screen will appear. 8. Enter the license code you received at the time of purchase titled "License Code for Titan" paste into the input box and click submit. You will see a brief success message and the license overlay will disappear. 9. Close and reopen the plugin. 10. Enjoy! THERE IS A VIDEO OF THE WINDOWS PROCESS LOCATED HERE https://www.youtube.com/watch?v=RE7nnRZa9sI

I have downloaded the Titan files what do i do now?

It only seems to be cycling thru a small amount of presets, where are the 1,056?

You have to click the preset name to launch the preset browser. I suggest every user watch the deep dive video here https://www.youtube.com/watch?v=3YZM-53eQ6Q to truly understand how to use titan

Where are the 8000+ melodies and how do i use my own midi files with titan?

We suggest everyone watch the deep dive video to truly understand titan https://www.youtube.com/watch?v=3YZM-53eQ6Q however you can click the midi logo to enable the midi phrase engine, you will then see a library icon, click that to bring up the midi phrase browser and select melodies. You can also drag and drop midi files of your own directly onto the keybed for use.